Dealer Help Center

We're Here
To Help You Sell.

Everything you need to get the most out of the PehliGaadi Dealer iOS app. Contact our team, browse FAQs, or explore guided resources.

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Email Support

Reach our dealer team directly. Typical response within one business day.

dealersupport@pehligaadi.com
schedule

Support Hours

Monday to Saturday

9:30 AM – 7:00 PM IST
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Partnership Inquiries

New to PehliGaadi? Our onboarding team will guide you.

Start the conversation →
Frequently Asked

Answers to common questions.

How do I become a PehliGaadi dealer partner? expand_more

Email dealersupport@pehligaadi.com with your business name, city, and approximate monthly inventory. Our onboarding team will share the partner agreement and KYC checklist. Most dealerships are verified within two business days.

Which iOS versions does the Dealer app support? expand_more

The PehliGaadi Dealer app supports iPhones running iOS 15 or later. For the best performance and camera-based inspection quality, we recommend iOS 17 or newer.

Why does the app ask for camera and location permissions? expand_more

Camera access is used only to capture vehicle photos and inspection media for listings. Location is used to tag listings to your dealership and match them with nearby buyers. Both permissions are optional and can be changed any time from iOS Settings. See our privacy policy for details.

How long does it take to publish a new listing? expand_more

A complete listing typically takes 1-2 minutes to capture in the app. After submission, our AI inspection layer reviews it within minutes; most listings go live the same day, subject to a final compliance check.

How do I report a bug or request a feature? expand_more

In the app, go to Settings → Help → Report an Issue, or email dealersupport@pehligaadi.com. Please include your device model, iOS version, app version, and steps to reproduce the issue.

How do I delete my dealer account? expand_more

You can request account deletion from the Delete Account section on your Profile screen within the app. See How to Request Account Deletion below for the full steps. Your request will be processed within 7 business days, after which your personal data, business details, and uploaded documents are permanently removed in line with our privacy policy.

Account & Data

How to Request Account Deletion (In-App)

If you are a registered dealer on PehliGaadi and wish to permanently delete your account and all associated data, please follow these steps inside the app.

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Delete In-App

  1. Open the PehliGaadi Dealer app and log in to your account.
  2. Navigate to your Profile screen.
  3. Scroll down to the bottom to find the Delete Account section.
  4. Tap the REQUEST DELETION button.
  5. A confirmation popup will appear. Tap Continue to proceed.
  6. You will be asked to provide an optional reason for deleting your account.
  7. Tap Submit Request.

Once submitted, your account deletion request will be processed by our team within 7 business days. During this time, your status will show as "Account Deletion Requested". Once processed, your personal data, business details, and uploaded documents will be permanently removed from our systems. See our privacy policy for full details.

Still need help?

Our dealer team is one email away. Share the issue and your dealership name, and we'll get back within one business day.

Email Dealer Support